Updated
After 1 hour and 48 minutes

We've now resolved the incident. Users may need to reload their browsers for the restored client groups to be visible.

Thanks for your patience.

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Identified

Our engineering team has identified the issue and expect it be resolved over the next 2 hours.

In the interim:

The core features of FYI such as creating new documents etc are unaffected. Users can continue working as per normal apart from the missing client group field. Any documents created in the interim will be updated with the client group once we resolve the underlying issue.

We apologise for any inconvenience caused.

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Began at: