Issue With Document Visibility And Filing From Outlook

After 1 hour and 18 minutes

This issue has been resolved.

Thank you for your patience, and apologies for any inconvenience caused.

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After 39 minutes

A fix has been released for this issue.

We will continue to monitor services and provide a further update shortly.

We apologise for any inconvenience caused.

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We are aware of an issue that is preventing some documents from showing in FYI.

Outlook may also display a 'secure cabinet or secure client' error when attempting to file emails into FYI.

Our engineering team is urgently investigating the cause of this issue.

Apologies for any inconvenience caused, we will provide an update as soon as possible.

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Began at:

Affected components
  • Australia & New Zealand
    • Documents Service