Updated

We've now resolved the incident. Thanks for your patience.

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Recovering

The FYI service is back up and operational. 

User should now be able to login and use all features.

However we are closely monitoring the performance.

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Investigating

FYI is currently suffering the issue that happened yesterday.

We are currently doing a complete reboot of the entire platform (which ultimately resolved the issue yesterday). 

This is expected to take 5 minutes, we will provide a further update when this is complete.

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Began at: